The list below outlines our expectations for proctors during administration of our exams.

For all exams:

1.) Please confirm the student’s identity by inspection of a government issued ID.

2.) We understand that proctors are not always able to continuously monitor students through their entire exam, however prior to beginning an exam proctors will advise the student of all instructions specified by the instructor.

Online Exams

1.)  Students taking online exams are not allowed to have anything unless otherwise specified and they are to stow all electronic devices (phones, watches, calculators, iPods etc…) and backpacks in a location not available to them during the exam.    If scratch paper is allowed, please take it from the student and destroy it when they are done.

2.)  The student will log into their Canvas account using their own username and password, and access the exam they are going to take, which will then ask for the test password. The proctor is to enter the password.  Do NOT give the student any passwords at anytime.

3.)  When finished the student will ask the proctor to witness the submission of the exam.

Written Exams

It is the responsibility of the proctor to download and print the exam for the student to complete. The proctor must also scan and upload the exam using the link provided in the original exam information  email.  The student should not have access to this e-mail nor the completed exam unless otherwise noted by the instructor. The proctor will also need to manually monitor the time to ensure the exam time limits are adhered to.

To Return the Written Exams:

We understand that not all proctor sites have the same technologies and/or staffing so please select the method that best serves your site’s capabilities.

In order of preference:

1.) The email notifying you of an exam that was released will contain two links.   If you can scan the written exam and save it to your computer as a PDF, you can use a link labeled “Upload Exam”. This link will allow you to navigate to the PDF you saved and upload it directly to our information system.

2.) If you can scan it and save it, but not as a PDF, please attach the scanned document to an email addressed to

3.) If you do not have access to a scanner you may fax it to 515-294-8499.

4.) If none of these options is appropriate please contact us at 515-294-7255 or 515-294-4303 or email